Most laser suppliers send a sales rep. We don't. Your first call is to Abbie — a practitioner with hands-on experience of this exact machine. Training comes from Dermalase Training Academy, led by Mike Murphy and Lisa McMahon — and they stay on the end of the phone for as long as you own the machine, not just at handover. The machine is a quad-wavelength diode laser — 755, 808, 940 and 1064nm — with integrated cooling and built-in AI hair analysis. Every unit is backed by a dedicated UK service engineer.

Abbie Whelan
Practitioner · 8 years in the industry and 18 months on this machine
I've used this machine every day for 18 months — lightweight handle, easy to operate, and the results speak for themselves. Any questions — call me direct. You'll get an honest answer, practitioner to practitioner.
An introduction to the AI Tetra Freeze — everything you need to see before you call.
Buying laser is a serious commitment. Everything we do answers one of these four questions.
Quad-wavelength diode (755 / 808 / 940 / 1064 nm) with built-in cooling technology and AI-driven hair analysis. Dual handles guaranteed up to 50 million shots. Suitable for skin tones 1–5.
£20,000 + VAT to own. From around £480 per month over 60 months. No surplus, no surprises.
In-depth theory training, delivered by Dermalase Training Academy via Zoom — led by Mike Murphy and Lisa McMahon. Practical training takes place in Glasgow or Liverpool, depending on your location. Included with every machine, with a direct line to Dermalase for as long as you own it.
UK service engineer. Remote support in 24–48 hours. On-site target 48 hours. Substitute machine if yours has to leave site, so your business keeps running.
Lightweight dual handles with built-in cooling technology. A touchscreen handle for direct device control, alongside the AI hair analyser.
Before-and-afters captured by Abbie in clinic with full session counts. Results vary by skin tone, hair type and treatment plan.
I can't believe the first picture from before I started. Thank you so much made me feel a lot more confident and the results speak for themselves!
— Clara H.I'd been really impressed with my results so far. I had nearly 15 sessions with someone else and was still left with patches of hair all over my legs. After 2 top ups with you I'm almost completely hair free!
— Jennifer O.Amazing results! Forever grateful for my results too!! Has given me so much more confidence! You're the best.
— Elisabeth G.I'm obsessed with this new machine! I have seen a big difference already. Can't wait for my final results — I'm already deciding what areas I want next.
— Isabelle M.I just wanted to say I can't believe the results so far. Hardly any regrowth already.
— Elena T.The results are unbelievable. Having had laser done before from another specialist multiple times and seen no results, I am so happy with the results so far.
— Sara E.Hair grows in cycles. A complete treatment plan typically takes multiple sessions; individual results vary.
When your payments are complete, the machine is yours. One clear monthly figure, agreed before you sign.
£480/mo*
indicative, 60 months
Indicative monthly figure. Exact terms confirmed during your consultation. Early settlement available with no penalty from us. Try our finance calculator — Kennet Star. The above calculations are for illustrative purposes only and do not constitute a quote or an offer. Final costs depend on underwriting and your business's circumstances.
Most clinical-grade laser machines sit £25,000–£40,000+ before finance is even considered. We wanted to change that — making professional-grade technology genuinely reachable for the therapist and clinics it's built for.
AI Tetra Freeze comes in at £20,000 + VAT, with finance from around £480* a month. A payment holiday is available at the start of your agreement, giving you time to build your client base before payments begin.
And it doesn't stop at the machine. Every purchase includes full in-depth theory and practical training from day one, delivered by Dermalase Training Academy — led by physicist Mike Murphy and Laser Safety Officer Lisa McMahon — with a direct line to Abbie for as long as you own it.
*All calculations are for illustrative purposes only and do not constitute a quote or an offer. Final costs depend on underwriting and your business's circumstances.
Four people stand behind every AI Tetra Freeze. Two trainers, a practitioner, and a UK service engineer. Not a call centre.

Mike Murphy
Trainer · Dermalase
Physicist and Laser Protection Adviser. Over 37 years in medical lasers. You train with him at Dermalase in Glasgow or by video call — and he stays on the phone for as long as you own the machine.

Lisa McMahon
Laser Safety Officer · Dermalase
Certified Laser Safety Officer and VTCT tutor. Mike's daughter, and a pivotal figure in shaping Dermalase's training programmes — focused on practical technique, hands-on support, and the highest standards of safety.

Abbie Whelan
Practitioner · 18 months on this machine and 8 years in the industry
Your first call. 8 years in the industry across two countries, VTCT Level 4 laser qualified and VTCT qualified to teach. Treats real clients with AI Tetra Freeze every day.
Kaif
Senior Service Engineer
Senior engineer on the AI Tetra Freeze platform. A degree in electrical/electronic engineering and 8 years as an engineer in the laser industry. On-site response target 48 hours, annual service included.
The credentials and the promises behind each role.
Dermalase Training
Physicist (University of Glasgow), bioengineer (Strathclyde), and one of the UK's most experienced laser educators — with over 37 years in medical lasers.
UK support
A dedicated UK service engineer — on-site target 24–48 hours, annual service included, and a substitute machine if yours has to leave site. Kaif holds a degree in electrical/electronic engineering with 8 years in the laser industry, backed by the full support of our UK team.
£20,000 + VAT for outright ownership. Typical finance terms: monthly payments from around £480* over 60 months. Exact terms are confirmed upon your application. *All calculations are for illustrative purposes only and do not constitute a quote or an offer. Final costs depend on underwriting and your business's circumstances.
AI Tetra Freeze is available on Unsecured Interest Bearing Finance, arranged through Kennet Star — one of the UK's leading specialist asset finance providers. Terms run from 24 to 60 months, with a 95% approval rate. Monthly payments start from around £480* depending on your term and circumstances. A payment holiday is available at the start of your agreement. You can use our finance calculator at Kennet Star to get an indicative figure before you call. *All calculations are for illustrative purposes only and do not constitute a quote or an offer. Final costs depend on underwriting and your business's circumstances.
Yes. The operator training you need to use AI Tetra Freeze safely and effectively is included with every machine. It's delivered by Dermalase Training Academy, led personally by Mike Murphy and Lisa McMahon, and covers laser fundamentals, treatment settings and protocols, and a full day of practical training with models provided. Operator training is a legal and insurance requirement before treating clients.
Yes. AI Tetra Freeze owners get a discount on Dermalase's wider course range. The courses are run by Dermalase Training Academy — explore the full catalogue at dermalase-training.com. The discount applies throughout your ownership of the machine.
AI Tetra Freeze includes a manufacturer-backed warranty with tiered coverage from the installation date: 2 years on the diode laser handpiece, 12 months on main system components (power supply, control board, screen, water pump, sensors), and 3 months on consumables and interchangeable accessories (water filter and spot heads). Defective covered components are repaired or replaced free of charge, including labour.
Remote support is provided within 24–48 hours of contact. Where on-site attendance is required, our target response is 24–48 hours. If a machine has to leave site for repair, we'll provide a substitute machine, so your business keeps running.
Yes. AI Tetra Freeze is suitable for skin tones 1–5. In line with industry best practice and our commitment to honest, safe outcomes, the system is not promoted for skin tone 6 — treatment at that level of melanin concentration requires very low fluence, which compromises long-term results.
Yes. AI Tetra Freeze is suitable for both experienced practitioners and those new to the industry. The included operator training — delivered by Dermalase Training Academy and led by Mike Murphy and Lisa McMahon — is designed to help you build a successful laser business from the start.
Yes. We offer live demonstrations of AI Tetra Freeze before purchase, in person or via Zoom — a chance to ask questions and gain confidence before committing.
Yes, with no penalty from us. You'll need to settle the interest accrued up to the date of early settlement in line with your finance agreement; your lender will provide an exact settlement figure on request.
Yes. Full installation and set-up is included with every AI Tetra Freeze. Our engineers will install the machine and carry out the necessary safety checks so the device is fully operational and ready for use.
AI Tetra Freeze is designed for qualified beauty professionals and clinics looking to expand their treatment menu. It is well-suited to salons, clinics, training academies and experienced practitioners looking to offer an advanced, results-driven service with modern features.
AI Tetra Freeze is built on advanced quad-wavelength diode technology (755 / 808 / 940 / 1064 nm) with built-in cooling technology and an AI-driven hair analyser that assesses hair colour and density to support more personalised treatments. It is endorsed by Mike Murphy, Physicist and Laser Protection Adviser, and the Dermalase Training Academy, and is backed by a UK service team. Watch the machine in action →
AI Tetra Freeze is most effective on dark and brown hair. As with all laser hair removal systems, results on lighter hair tones are limited by the underlying physics of selective photothermolysis.
Yes. You will receive expert guidance and ongoing support from industry professionals throughout your ownership. We will help you build and grow your business with marketing guidance, treatment pricing, client consultation forms, and social media content ideas.
The AI hair analyser is a camera-based feature that assesses hair colour and density. It supports the practitioner in delivering smarter, more personalised treatments.
The dual handles are guaranteed for up to 50 million shots — roughly 2,000 to 3,300 full-body clients per handle in normal use — offering exceptional durability for busy clinics.
A free annual preventative-maintenance visit is included with every machine — covering inspection, calibration, cooling-system checks and safety verification. Annual servicing by our approved engineers is required to maintain warranty coverage.
The warranty does not cover: accidental damage, incorrect operation or misuse of the device; unauthorised repairs or modifications by unapproved engineers; replacement screens where users have entered a PIN to the back end of the Android screen; environmental damage including liquid ingress, electrical faults, fire or improper storage; or general wear and tear of external parts and accessories.
Yes. We can share genuine before-and-after images from real client treatment journeys, along with feedback and business success stories from other clinics using AI Tetra Freeze. Follow our Instagram @aitetralaser for updated before and after images.
Licensing requirements vary depending on your location. We strongly recommend checking directly with your local council and your insurance provider for the specific requirements in your area before treating clients — some councils require a licence and can take time to issue one, so it is worth starting early.