Pro-grade laser hair removal — on your terms.

£20,000 + VAT for outright ownership. Typical finance terms: £3,000 deposit and monthly payments from around £360 over 60 months at a representative B2B asset-finance rate. Exact terms are confirmed during your consultation.

Yes. The operator training you need to use AI Tetra Freeze safely and effectively is included with every machine. It's delivered by Dermalase Training Academy, led personally by Mike Murphy and Lisa McMahon, and covers laser fundamentals, treatment settings and protocols, and a full day of practical training with models provided. Training takes place at Dermalase in Glasgow or by video call, depending on what's right for the practitioner. Operator training is a legal and insurance requirement before treating clients.

Yes. AI Tetra Freeze owners get a discount on Dermalase's wider course range. The courses are run by Dermalase Training Academy — explore the full catalogue at dermalase-training.com. The discount applies throughout your ownership of the machine.

AI Tetra Freeze includes a manufacturer-backed warranty with tiered coverage from the installation date: 2 years on the diode laser handpiece, 12 months on main system components (power supply, control board, screen, water pump, sensors), and 3 months on consumables and interchangeable accessories (water filter and spot heads). Defective covered components are repaired or replaced free of charge, including labour. Extended warranty options are available before the initial period expires.

Remote support is provided within 24–48 hours of contact. Where on-site attendance is required, our target response is 48–72 hours. If a machine has to leave site for repair, we'll provide a substitute machine of equivalent or comparable specification, subject to availability, so your business keeps running.

Yes. AI Tetra Freeze is suitable for skin tones 1–5. In line with industry best practice and our commitment to honest, safe outcomes, the system is not promoted for skin tone 6 — treatment at that level of melanin concentration requires very low fluence, which compromises long-term results.

Yes. AI Tetra Freeze is suitable for both experienced practitioners and those new to the industry. The included operator training — delivered by Dermalase Training Academy and led by Mike Murphy and Lisa McMahon — is designed to help you build a successful laser business from the start.

Yes. We offer live demonstrations of AI Tetra Freeze before purchase, in person or via Zoom — a chance to ask questions and gain confidence before committing.

Yes, with no penalty from us. You'll need to settle the interest accrued up to the date of early settlement in line with your finance agreement; your lender will provide an exact settlement figure on request.

Yes. Full installation and set-up is included with every AI Tetra Freeze. Our engineers will install the machine and carry out the necessary safety checks so the device is fully operational and ready for use.

AI Tetra Freeze is designed for qualified beauty professionals and clinics looking to expand their treatment menu, or upgrade outdated equipment. It is well-suited to salons, clinics, training academies and experienced practitioners looking to offer an advanced, results-driven service with modern features.

AI Tetra Freeze is built on advanced quad-wavelength diode technology (755 / 808 / 940 / 1064 nm) with built-in Ice cooling and an AI-driven hair analyser that assesses hair colour and density to support more personalised treatments. It is endorsed by Mike Murphy, Physicist and Laser Protection Adviser, and the Dermalase Training Academy, and is backed by a UK service team and the manufacturer scale of PZ Laser, with units in service across 180 countries.

AI Tetra Freeze is most effective on dark and brown hair. As with all laser hair removal systems, results on lighter hair tones are limited by the underlying physics of selective photothermolysis.

Yes. You will receive expert guidance and ongoing support from industry professionals throughout your ownership. We will help you build and grow your business with marketing guidance, treatment pricing, client consultation forms, and social media content ideas.

Purchased. AI Tetra Freeze is sold under an ownership model financed by a third-party lender. Once your finance agreement is complete, the machine is fully yours.

We understand that unexpected situations can happen in business. If you anticipate any difficulty, please contact us — and your lender — as early as possible. Missed payments are governed by the terms of your finance agreement with the lender, and may result in additional charges or, in extended cases, recovery of the asset under that agreement.

No. The headline price is quoted ex VAT (standard B2B convention). VAT is payable separately and is recoverable for VAT-registered businesses. Your finance provider will confirm whether VAT is paid upfront or funded into the agreement.

The AI hair analyser is a camera-based feature that assesses hair colour and density. It supports the practitioner in delivering smarter, more personalised treatments.

The dual handles are guaranteed for up to 50 million shots — roughly 2,000 to 3,300 full-body clients per handle in normal use — offering exceptional durability for busy clinics.

A free annual preventative-maintenance visit is included with every machine — covering inspection, calibration, cooling-system checks and safety verification. Annual servicing by our approved engineers is required to maintain warranty coverage.

The warranty does not cover: accidental damage, incorrect operation or misuse of the device; unauthorised repairs or modifications by unapproved engineers; replacement screens where users have entered a PIN to the back end of the Android screen; environmental damage including liquid ingress, electrical faults, fire or improper storage; or general wear and tear of external parts and accessories.

Yes. We can share genuine before-and-after images from real client treatment journeys, along with feedback and business success stories from other clinics using AI Tetra Freeze. Every result we share is presented with session counts, timeframes and skin tones so you can judge what to expect.

Licensing requirements vary by location. We strongly recommend checking directly with your local council and your insurance provider for the specific requirements in your area before treating clients — some councils require a licence and can take time to issue one, so it is worth starting early.