Most laser suppliers send a sales rep. We don't. Your first call is to Abbie — a practitioner with hands-on experience of this exact machine. Training is delivered by Mike Murphy: physicist, Laser Protection Adviser, founder of Dermalase Training Academy — and they stay on the end of the phone for as long as you own the machine, not just at handover. The machine itself is a quad-wavelength diode laser with Ice cooling and AI hair analysis. Behind it: a dedicated UK service engineer and a manufacturer with units in 180 countries.
Abbie
Practitioner · 18 months on this exact machine
I've used this machine every day for over a year. Let's chat — call me. I'll answer practitioner to practitioner.
Buying laser is a serious commitment. Everything we do answers one of these four questions.
Quad-wavelength diode (755 / 808 / 940 / 1064 nm) with Ice cooling and AI-driven hair analysis. Dual handles guaranteed up to 50 million shots. Suitable for skin tones 1–5.
£20,000 + VAT to own. From around £360 per month over 60 months with a £3,000 deposit. No surplus, no surprises.
You train with Mike Murphy — physicist, Laser Protection Adviser, founder of Dermalase Training Academy — in Glasgow or by video call. Operator training is included with the sale; Mike's wider course catalogue comes at a customer-only discount. Direct line to Mike for as long as you own the machine.
UK service engineer. Remote support in 24–48 hours. On-site target 48–72 hours. Substitute machine if yours has to leave site, so your business keeps running.
Ergonomic dual handles with integrated Ice cooling. A touchscreen control surface running the AI hair analyser. Built to take a busy clinic's load.
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When your payments are complete, the machine is fully yours. One clear monthly figure, agreed before you sign.
£360/mo
indicative, 60 months, £3,000 deposit
Indicative monthly figure. Exact terms confirmed during your consultation. Early settlement available with no penalty from us.
Most clinical-grade laser machines sit £25,000–£40,000+ before finance is even considered, and the typical monthly puts them out of reach for the studios and clinics they're sold to.
AI Tetra Freeze is the same class of machine — the same quad-wavelength PZ Laser platform used by clinics in 180 countries — at a price designed to be paid for by a handful of treatments a week.
That's the whole product: less capital risk, faster payback, and proper training on day one.
Four people stand behind every AI Tetra Freeze. A trainer, a practitioner, two engineers. Not a call centre.
Mike Murphy
Trainer · Dermalase
Physicist and Laser Protection Adviser. 37 years in medical lasers. You train with him at Dermalase in Glasgow or by video call — and he stays on the phone for as long as you own the machine.
Abbie
Practitioner · 18 months on this machine
Your first call. Treats real clients with AI Tetra Freeze every day. Answers your questions practitioner to practitioner — not as a sales rep.
Name to confirm
UK Service Engineer
On-site response target 48–72 hours. Annual preventative maintenance included. Loan machine provided if yours has to leave site.
Name to confirm
UK Service Engineer
Remote support response within 24–48 hours. Direct line to the engineering team — no ticket queue, no offshore call centre.
The credentials and the promises behind each role.
Best training
Physicist (University of Glasgow), bioengineer (Strathclyde), and one of the UK's most experienced laser educators — with 37 years in medical lasers.
Best support
A dedicated UK engineer and a practitioner — Abbie — who has been treating real clients on this exact machine for over eighteen months.
We'd rather speak than email. Call Abbie directly — or, if it's outside hours, leave us a few details and she'll come back to you.